Audio System Symptom Troubleshooting - Audio disc skips

Audio disc skips

1.Confirm the vehicles tires are properly inflated.

2.Check the customers CD for scratches, fingerprints, and marks.

NOTE: The following test should be performed with audio unit bass and treble set to customers listening performance. When comparing to known-good vehicles, comparison should be performed on same model and trim level.

3.Compare the customers CD that is skipping in a known-good vehicle under the same conditions.

Does the CD skip in the known-good vehicle under the same conditions?

YES - Operation is normal.n

NO - Replace the audio unit.n